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Renew subscription / Cancel subscription / Change payment option / Update credit card information

Last Updated: Aug 27, 2018 06:42PM CEST
Renew a subscription
The subscription will be automatically renewed if not cancelled.

If the subscription was paid with credit card/Paypal, the same account will be charged. If it was paid with bank wire you will get a payment reminder a few days before the subscription is due.

Cancel a subscription

Invoice from Cleverbridge
The e-mail with the invoice includes a link to cancel the subscription. Alternatively you can send an e-mail to cs@cleverbridge.com and include your order number to cancel the subscription.

The e-mail with the last invoice provides information how long before the subscription is due it can be cancelled. Once the subscription is billed or is beyond the cancellation date, a refund is not possible.


Invoice from Mirage
If you got an invoice directly from Mirage you find the contract length and cancellation terms on the invoice.  Send a formal contract cancellation either by mail or by e-mail with a signed PDF.

Change payment option / Update credit card information
Each invoice includes a link to change the payment option or update credit card details (e.g. if credit card expired). Alternatively you can send an e-mail to cs@cleverbridge.com and include your oder number.
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