Welcome, Guest Login

Support Center

My Salesforce instance changed

Last Updated: Dec 04, 2017 01:30PM CET
If your Salesforce instance changed, you have to change the configuration for the CTI Adapter URL.

To retrieve the new Salesforce instance proceed as explained in: my domain and change the CTI Adapter URL  in the call center adapter
http://helpserver.biz/onlinehelp/cdc/sf/5.0/help2000/general-information.html

To make the change instantly available, the user has to logout and login again from Salesforce.

Note
Do not change the Mirage Cloud Service URL as this would required to restart all TAPI Link / Skype for Business Connectors. 
Not what you're looking for? Try searching again or submit a support request.
404eff772b7bcb749867b2be579f9f2b@mirage.desk-mail.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete